We will keep you posted on the progress. If you have any questions or comments, kindly contact us.
Please read these details carefully:
Server Name: us2.vertito.com
Service Date: 21st January 2017
Service Window: 1:00 PM - 4:00 PM IST or 7:30 AM - 11:30 AM GMT
OLD Server IP: 18.104.22.168
New Server IP: 22.214.171.124
New Server Hostname: us2.vertito.com
Expected Downtime: 2 hours
The migration process will take place in the time frame mentioned above. If we are unable to start the maintenance before the service window closes, it will be re-scheduled for the next day at the same time.
If your domain is using our name servers, there is nothing that you have to do on your part. The domain will point to new server IP automatically.
If you are not using our name servers, you will have to point the domain to the new server IP. For shared hosting clients the IP is 126.96.36.199. If you are using a dedicated IP then it will get replaced with a new IP. We will add the new IP for your domain name.
We will resend the welcome email so that you have the updated details of your account.
As always, we recommend that you maintain backup of your website in the event of unforeseen circumstances as it might result in data loss. While we do not anticipate this to be an issue, it is always a wise decision to have backup of your web site at multiple locations.
For any immediate support requiring immediate attention, you may send SMS to +63 918 4477120 and mention the affected domain or addon domains. We would reply back via our ticketing support system.
You can make copies of your website using the backup option in your cPanel.
We had some technical problems during the migration. So we have re-scheduled the migration. We will start migration tomorrow 24th January 2017 at 1:00 PM IST . Once migration gets completed we will update you.
As per scheduled time we have started the migration process. We will update you once migration gets completed.
Vertito Support Team
Monday, January 16, 2017