Dear VPS Clients,
We are having sporadic connectivity issues with upstream provider where selected VPS resides.
Our technical team is aware of this and currently doing their best on escalating this to our upstream provider. Latency and route/connectivity issues are being seen at the moment which hinders are to investigate further. However, communication had been establised and concern is currently being addressed with our upstream provider with regards to routes and latency issues.
Please be patient with us as this issue is being worked out. We would provide updates fairly shortly.
AtlantaNAP datacenter is experiencing temporary network issues at the moment. Our upstream's personnel are already working on the issue, we are doing our best to restore the normal service as soon as possible.
Affected services: The websites and email of all accounts may be temporary unavailable or slowdown. cPanel/WHM control panels, MySQL, FTP and SSH accounts may be inaccessible or slowdown either. Private Email service is also affected.
Estimated timeframe: Unfortunately there is no ETA for now.
Please accept our sincere apologies for any inconvenience caused and thank you for your patience and understanding regarding this matter.
Friday, February 13, 2015