Please be informed that we are now eradicating backup services for all shared hosting platform. There would no backup services available particularly on shared hosting environment and platform. This is to accommodate more CPU-intensive tasks to other server functions of shared environment and platform. We have prioritized major web services in return for more responsive shared hosting server functions.
Meanwhile, dedicated and VPS platform will continue to have scheduled backup services on scheduled cycle and will sit on its own IP and platform. Retrieval of backup content is available locally from where your domain is sittong on.
To inquire about offshore backup services that sit on external and/or offshore network platform, kindly contact Billing Dept.
Wednesday, July 23, 2014