In light of recent reports regarding malware programs designed to allow unauthorized access to online banking accounts, we would like to assure you that Vertito employs strict security measures to protect you, an important part of which is keeping you informed and aware. Please, therefore, take the time to read through the Q&A below:
What is malware?
Malware refers to a class of intrusive program that is secretly installed on your computer when you click on malicious links or fake websites. It is capable of capturing user IDs and passwords that you use to access your emails, social networks, and other personal accounts. Malware sends this sensitive information to a third party server, which then allows its users to access your accounts.
How to avoid malware:
Never click on links from suspicious emails and websites.
Install anti-virus, anti-malware, and firewall security programs.
Avoid using workstations in public places such as airports, internet cafes, etc. If you have to use one, clear the browser cache after.
Always type in “s” after http to ensure that you are accessing the Vertito Billing Poprtal via secure connection. For example, the website address must read as https://billing.vertito.com.
Look for the Comodo security certificate at the left bottom portion of the Billing System.
Regularly update your password and Challenge Questions.
Log out after completing your transactions.
If you suspect that your Billing Accounthas been compromised, please email our Support Team right away.
Vertito Security Team
Friday, June 6, 2014